Question: Joan in California graced us today with a hint of much needed humor on an otherwise drab Monday: I have the Apollo 1550-ETL model gate motor. I think that the actuator needs to be lubricated ..or not? If lubricating is part of the maintenance then I have found where I think the grease goes But I can’t find how to put it in motor. Please advise me of what is needed… to lube or not to lube?
Answer: Hi Joan, it is preferable not to lube, actually. The Apollo 1550 ETL is a self-contained, maintenance free operator with an “endless screw” system that electromechanically moves the arm shaft in and out opening or closing your gates… The only thing you really need to worry about with your Apollo 1550 ETL is to keep the gate hinges and operator attachment points clean and lubricated.
Have an Apollo 1550 ETL question? Call us today at 1-800-803-8093.
Question: Debra wanted to know why this was happening: We have an Apollo 3500 ETL gate opener and lately it will close and then open about 3 feet and stop. We thought it might be the battery. We put a different battery in place and recharged the original battery. It closed and stayed one time after we changed the battery today. Second time we tried, it closed and opened up again about 3 feet. Can you tell me what we need to do so the gate will remain closed?
Answer: Hi there Debra, it sounds like your operator is going past it’s limits and either tripping a safety or pushing against a positive stop and reversing on a safety issue. Now most of the time this can be simply resolved by adjusting the limits on your operator, if you look at your operator from the post you will notice two set screws. With a small screwdriver turn the one on the left side clockwise until you have reached the desired close limit.
For answers to other Apollo questions you might have, please don’t hesitate to contact us at: 1-800-803-8093
Question: Mike wanted to know the following: on the Apollo APL-1724 can it push the gate to open it rather than pull to open. With it inside the fence.
Answer: As a matter of fact you can use the 1724 easily with a ‘push to open’ set up. You wouldn’t even have to purchase extra brackets because the ones that come with it will work just fine. To push a gate opening outward all you need to do is install the bracket angled outward from the post, that will give you distance necessary to open the gate a full 90 degrees to the outside of the property.
Thinking of purchasing the ApolloAPL-1724 Swing Gate Operator? Give us a call at 1-800-803-8093 and we’ll answer any questions you might have.
Question: Ken’s question is… I currently have a major problem with my gate not closing all the way. It stops about 2′ from where it needs to be., Do you have a company in McKinney that services your gates?
Answer: Sorry Ken, but the good news is that the Apollo operators have a very easily adjusted limit settings, just get yourself a small screwdriver and follow the instructions on the user manual located on our website.
Interested in an Apollo gate Operator? Browse our selection of Apollo Gate Operators and give us a call at 1-800-803-8093 if you have any questions you need answered.
Question: Jim in Texas would like to know: I have an Apollo opener with the 636 circuit board. The “free exit” sensor stopped working recently. How is the best way to test it to see what needs replacing? My thoughts are that the buried sensor is probably not the problem. I do not see any cut wires etc… so I think it must be something on the circuit board that is malfunctioning. I would appreciate any help you can offer me to troubleshoot the problem.
Answer: Hi Jim, the easiest way to check would be to disconnect the free exit probe completely from the Apollo 636 control panel, then with a jumper short out the open command where the probe was connected, if the gates trigger and open then you have a bad probe if the gate does not trigger and open the check your power to make sure you have enough voltage stored in your batteries, if you do then the problem is on your board.
Interested in purchasing the Apollo 636 circuit board? If you need more info, please feel free to give us a call at 1-800-803-8093.
Let’s see if we can answer some questions today… Bobby in Mississippi would like to know: I need to know how to lock my Apollo 1550 gate open for a full day?
Answer: The easiest way would be to enter a latch code if your keypad provides that function, if not available then your options are… cover your photo cell or open the gates and disconnect power.
If you’re interested in purchasing the Apollo 1550 Gate Operator, check out our Apollo 1550 product page or call us at 1-800-803-8093.